Question: Which value chain activities ( marketing , logistics , design, human resource management, etc. ) make Zara competitive compared with major rivals in the industry

Which value chain activities (marketing, logistics, design, human resource management, etc.) make Zara competitive compared with major rivals in the industry segment?
What resources (tangible and intangible) and capabilities does Zara have that are valuable, rare, non-imitable, and nonsubstitutable?
How sustainable is Zara's core competency? Or, how long/how easy does it take for Zara's competitors to duplicate or substitute Zara's resources and capabilities? (Hint: intangible resources are harder to duplicate than tangible resources such as factories.)
 Which value chain activities (marketing, logistics, design, human resource management, etc.)

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