Question: While designing a process, we try to ensure that unpleasant experiences such as filling forms or taking shots are located towards the beginning/middie primarily because

such as filling forms or taking shots are located towards the beginning/middie

primarily because The customer may refuse to doiporticipate in such unpleasant tasks

at the end of the process It is uscaliy more corvenient so

complete such tasks early on We do not wish to end on

an unpleasant note. The memory of unpleasant experiences stays much longer relative

While designing a process, we try to ensure that unpleasant experiences such as filling forms or taking shots are located towards the beginning/middie primarily because The customer may refuse to doiporticipate in such unpleasant tasks at the end of the process It is uscaliy more corvenient so complete such tasks early on We do not wish to end on an unpleasant note. The memory of unpleasant experiences stays much longer relative to other kinds of experiences Nore of the above 4. Mowing to another question will save this response leply erneiser tim ntcectiont at Ot Anain relie istaraing Gesherne albit aniog 8. a 4 is 0 inetist 1042 uave 107 aits 119 ints. e134 wnit

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