While designing a process, we try to ensure that unpleasant experiences such as filling forms or taking shots are located towards the beginning middle, primarily because The customer may refuse to do participate in such unpleasant tasks at the end of the process It is usually more convenient to complete such tasks early on We do not wish to end on an unpleasant note The memory of unpleasant experiences stays much longer relative to other kinds of experiences None of the above

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Question: While designing a process, we try to ensure that unpleasant experiences such as filling forms or taking shots are located towards the beginning/middle, primarily because:

While designing a process, we try to ensure that unpleasant experiences such as filling forms or taking shots are located towards the beginning/middle, primarily because:

		The customer may refuse to do/participate in such unpleasant tasks at the end of the process
		It is usually more convenient to complete such tasks early on
		We do not wish to end on an unpleasant note. The memory of unpleasant experiences stays much longer relative to other kinds of experiences.
		None of the above

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