Question: While designing a process, we try to ensure that unpleasant experiences such as filing forms or taking shots are located towards the beginningimiddle, primarly because:

While designing a process, we try to ensure that unpleasant experiences such as filing forms or taking shots are located towards the beginningimiddle, primarly because: It is usually more convenient to complete such tasks early on None of the above We do not wish to end on an unpleasant note. The memory of unpleasant experiences stays much longer relafive to other kinds of axperiences. The customer may refuse to doiparticipate in such unpleasant lasks at the end of the process

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