Question: While impacting consumer's cognitive processing around your brand ( what they think about your brand ) is important, affective ( feelings about the
While impacting consumer's cognitive processing around your brand what they "think" about your brand is important, affective feelings about the brand can also be important because:
People really need to touch a product before they are comfortable buying it
All decisions are rational
Most of our decisions start with emotions, how we feel
It is not important to impact how people feel about your brand
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