Why did the Hawthorne studies and McGregor's Theory X and Theory Y have an impact on the study of organizational behavior? 2. Explain why and how changes in the U.S. demographics affect the healthcare industry. 3. How does attribution theory allow managers to "justify" workers' behaviors? 4. What tools and/or techniques could a manager used to ensure that the message communicated is understood by the receiver as intended.

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1 The Hawthorne studies conducted at the Western Electric Company in the 1920s and 1930s significantly influenced the study of organizational behavior by highlighting the importance of social and psyc... View the full answer