Question: Why is it important for managers to take a customer - oriented view of their business when defining industry boundaries? a . To expand their

Why is it important for managers to take a customer-oriented view of their business when defining industry boundaries?
a. To expand their company's product offerings
b. To increase the bargaining power of suppliers in their industry
c. To reduce the competition in their industry
d. To identify the basic customer needs their company is serving
e. To increase the prices of their products and services
Why is it important for managers to take a customer-oriented view

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