Question: Why is it important to Report a Problem on a connection with errors? Reporting a Problem automatically runs the repair wizard to fix any errors.

Why is it important to "Report a Problem" on a connection with errors? Reporting a Problem automatically runs the repair wizard to fix any errors. This will open a dialog with eMoney's Data Services team who has the ability to troubleshoot behind the scenes. After Reporting a Problem, a member of eMoney's Client Services team will call you with the resolution. Reporting a problem will notify the financial institution that they need to make repairs to the connection.

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