$$

With high expectations, the training director and his co$-$trainers began the first series of workshops. At the first workshop, $20$ participants appeared. Although only $12$ remained for the whole day, Shore was relatively pleased with the turnout. At the second workshop, only $10$ paraprofessionals attended. The third drew only $6.$ Shore, in frustration, confronted Isabel Phillips with this evidence of lack of motivation among agency workers. Phillips, who had administered one of the more successful of the city$$s community$-$based agencies and who was now coordinator of the outreach program, was in touch with the paraprofessionals in the neighborhood centers. She would know how to get these service providers more actively involved. $$Isabel$,$ I$$ve been given the authority to make these workshops compulsory,$$ Shore pointed out, $$but I really don$$t want to do that if I can avoid it$.$ How can I light a fire under these people? You know them. Why aren$$t they motivated?$$As a matter of fact, you$$re right,$$ Phillips responded. $$I do know these people, and what I know about them is that they$$re the most motivated people you$$re ever going to see in your life. Every one of them has put in more hours in a week than you can imagine for pay that hardly puts them over the poverty level. They do it because they believe in what they$$re doing and because they know how much they$$re needed. When you say they$$re not $$motivated$,$ I have a hard time picturing what you$$re talking about.$$Well$,$ what I$$m talking about is the fact that they$$re not showing up for these workshops, which they know are encouraged by the director, which they know they have released time for, and which they don$$t even have to step outside doors of their agencies to get to$.$ Now, if these folks are so concerned about their work, something just doesn$$t fit.$$You$$re right, Ellis. Something doesn$$t fit, but the thing that doesn$$t fit is your training program. What makes you think they need upgrading in their therapeutic skills?$$Isabel$,$ are you kidding? That$$s what I was hired to do$.$ When Richards gave me the job, he told me that he sidn$$t care what method I used. What is the challenges faced by Ellis Shore? Case Activity $6\mathrm{.}1$

What are challenges faced by Shorw?

What is an analysis of the strengths and limitations of his approach $?$

Do you think the situation was resolved effectively.?

What would you do differently?