With reference from the case study above,

$1\mathrm{.}1$ Discuss the role and impact of integration on refining Moduslink's logistics efficiency and growth.

$(15)$

$12$ Outline and explain the strategy ModusLink should use to maintain satisfaction and maintain long$-$terrp relationships with clients.

$1\mathrm{.}3$ Suggest ModusLink's growth strategies or areas of focus for innovation and expansion in the coming years. Substantiate your points.

$(20)$

QUESTION TWO

$[20]$

When customers judge products, they include factors like availability, lead time and afterrater service, and these are part of logistics$.$ Is it reasonable to say, therefore, that logistics plays a role in the design of a product? Substantation your view with practical examples.

$(20)$

$1\mathrm{.}2$ Outline and explain the strategy ModusLink should use to maintain satisfaction and maintain long$-$term relationships with clients.