With reference to Kate's, Bob's and Tim's work issues, how could you develop policies and procedures to allow the team to take responsibility in order to perform their work roles?

Case Study B: Leading and Facilitating the Work Team Kate, Bob and Tim work in your team. Each has a separate work role but must liaise with each other to coordinate the workflow and to complete overall team tasks. There is a problem between Kate and Bob; they have a different opinion on how to conduct work. Kate has a very structured approach to work tasks while Bob takes on tasks more intuitively. Both complete their tasks to organisational requirements but have a different approach and are unable to agree on work decisions without entering into disagreements. Team working is actively encouraged, so it is important that they find a way to get along and work together. Tim works with both Kate and Bob and is finding the work atmosphere unpleasant at times and finds it hard to ignore the workplace tensions that exist. He must work with them separately and together, and is often caught in the middle of personal disagreements. Tim's work is beginning to suffer as a consequence, which is adding to his frustrations