Workshop $1$: SIPOC Diagrams & Flowcharts

The tools practiced in this workshop are:

SIPOC diagrams

Flowcharts

Scenario:

Consider that you$/$your group works for a major university and you have been tasked with improving the process of admitting first time students. Before jumping to improvements in your Lean Six Sigma project, however, you decide that it may be better to spend some time studying how the process currently works$/$operates as part of the Measure phase of your project.