would this be a proactive or a reactive needs assessment: As the incoming IFA Education Foundation President was meeting with franchiseexecutives, she was hearing from long$-$standing CFE holders that they could no longer findrelevant educational courses. She was also concerned with a fall$-$off in the recertificationnumbers. The Education Foundation President reached out to the author of this case forassistance in determining the reasons for a fall$-$off in recertification the sign$-$ups amongseasoned CFE executives, identify their primary learning gaps, as well as what otherfactors would encourage them to recertify