"Write a program to determine if customer gets a premium rate or not. Customer gets a premium rate only when they make more than $200$ calls and total call duration greater than $1000$ minutes."

Question: I made the program in the attached pictured but, I've run into some traceback errors. Could someone please help to fine tune and finish the program I've already written?

An example of the output should look like:

"Enter customer name: David

How many calls David made for the last month: $100$

How many minutes David made for the last month: $1500$

David, gets a normal rate."

Thanks in advance!