Write a scenario that outlines the process of implementing a service-based operation in a company. The scenario will be based upon either developing a new service for a company who has not been involved with service-based operations in the past, or expand the offering a new service for a company that is already connected with the service industry. If possible, use your current employer for the basis of writing the scenario. If that is not possible, write the scenario for a fictitious company. Scenario is a writing tool that helps describe future possibilities. Although it contains much of the information that might also be contained in a more formal and traditional technical project proposal, it has two distinctly different features. First, it is written very much like a short story. It reads like a novel based on plausible outcomes. Second, it is futuristic in orientation as it describes future events that may unfold over the coming weeks, months and perhaps even years, and not written as a report of facts and figures proposing. A major advantage of using a scenario is to assist in implementing change, and use as a blueprint for implementing a project. Because it is written as a short story, it is comparatively easy for all employees within a company to read and grasp the concept of the future project, regardless of their specific expertise or narrow job responsibility.