You are a Human Resources Assistant and have been given the assignment to develop a New Employee Orientation program for all employees. Most new employees hired to work at the grocery warehouse are assigned to the night shift between 11:00 PM and 8:00 AM. This is the slowest of the three shifts. New employees have the opportunity to receive extensive procedures and safety training when normal activity is minimal. Union representatives are also allowed three hours of meeting time with new employees during the first week of employment for their part of orientation. There has also been lots of turnover on night shift. During exit interviews, it is learned that those who dont stay long feel humiliated by public reprimands from supervisors and also feel cheated by the lack of training for the tasks they are expected to do. When you have discussed the idea of a more comprehensive new employee orientation with the night supervisor, he chastises the Human Resources Department for hiring a bunch of kids who cant take it like I did when I was coming up. And, he asks, Why dont you hire experienced people who dont need training or orientation? The warehouse has no formal orientation. Your current assignment is to develop a New Employee Orientation that will be conducted jointly by supervisors and Human Resources. What are the issues to address if orientation is to be successful?

Step 1: Statement of the Problem or Opportunity

Summarize the main problem or opportunity faced by the company.

Step 2: Stakeholders Affected by the Problem or Opportunity

Identify all if the individuals and organizations affected by the problem and how they are affected.

(Include references please)