You are a security manager at a large shopping mall. As you often work late at night, you are highly concerned about the poor maintenance of the employee parking area outside the shopping mall building. Many sections of the concrete are cracked or uneven, which poses a safety hazard. There are no security guards on duty after 10.00 pm and the lighting is inadequate. You wish to present these issues to the company's management. Prepare the guidelines that make up an effective problem-solving persuasive message. Using these guidelines, compose a message highlighting your concerns to the company's management for a solution.