You are an HR manager of Chern's department store, and are seeking to hire ONE new sales associate for your flagship store in NJ. Due to the budget constraint, you are considering to choose five employment tests out of the nine tests available (see the first row of the table below). Given the company's business strategy focusing to deliver differentiated, superior customer experiences, you are trying to assess various qualities of the following eight applicants in terms of their abilities to contribute to improved customer experiences.

1. What tests would you choose among the nine tests? Note that you are going to use five tests, which should include structured interview. Thus, please select FOUR tests (i.e., four tests + structured interview = five tests). In providing your answer, please (1) explain how your four tests can be used to assess the requisite qualities of the job applicants, and (2) make two or more interview questions for the structured interview (20 pts).

2. The above table shows the scores for each of the tests. Note that they were on different measurement scales (e.g., 1 to 10, 1 to 100). Thus, your job now is to (1) standardize those scores into z-scores, (2) come up with appropriate weights for the z-scores,  (3) calculate overall scores (i.e., weighted average) for each of the eight candidates, and (4) choose the one who will receive a job offer. The use of the weights can be based on your subjective judgments. Please use the Excel spreadsheet and submit it (20 pts).

 

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aries ictional n Cognitive Personality Personality NAME ability (conscientiousness) (agreeableness) test test test Maria Cruz Sharon Simmons Alex Turing Parvathi Naryan Vera Levitt Chris Prender Ben Hirsch Julia McKnight 125 115 115 105 120 110 100 110 3 3 4 5 4 5 6 5 9 4 4 4 8 5 4 2 Vocational (sales) Technology Interest skills test test 5 4 4 3 نیا 4 4 3₂2₂ 2 60 70 55 65 60 50 60 45 Job knowledge test What tests would you choose among the nine tests? Note that you are going to un trintions 45 40 45 35 40 25 35 30 Work simulation test 60 45 50 55 35 30 35 40 Integrity Structu intervi 5 4 4 3 3 4 2 3 3 9 10 6 10 2 8 7 aries ictional n Cognitive Personality Personality NAME ability (conscientiousness) (agreeableness) test test test Maria Cruz Sharon Simmons Alex Turing Parvathi Naryan Vera Levitt Chris Prender Ben Hirsch Julia McKnight 125 115 115 105 120 110 100 110 3 3 4 5 4 5 6 5 9 4 4 4 8 5 4 2 Vocational (sales) Technology Interest skills test test 5 4 4 3 نیا 4 4 3₂2₂ 2 60 70 55 65 60 50 60 45 Job knowledge test What tests would you choose among the nine tests? Note that you are going to un trintions 45 40 45 35 40 25 35 30 Work simulation test 60 45 50 55 35 30 35 40 Integrity Structu intervi 5 4 4 3 3 4 2 3 3 9 10 6 10 2 8 7

Answer rating: 100% (QA)

1 Question One 11 i Cognitive ability To assess both logical numerical and verbal reasoning ii Job knowledge test To assess professional competency an... View the full answer