You are asked to evaluate the HIT service support function at your organization using a Likert scale questionnaire (Links to an external site.). For each question, place an "X" in the appropriate box. Refer to pages 212 through 223 in your textbook for definitional information. For each question you strongly disagree or disagree with, provide a brief recommendation (two to three sentences) on how the service might be improved.

HIT Service Support Questionnaire Directions: You are asked to evaluate the HIT service support function at your organization using the below Likert scale. For each question, place an "X" in the appropriate box. You will need to refer to pages 212 through 223 in your textbook for definitional information related to the different management systems. For each item you strongly disagree or disagree with provide a brief recommendation (two to three sentences) on how the service might be improved. Strongly disagree Disagree Strongly agree Neither Agree Questions A service or process in place for users to request assistance with computer-related issues, Recommendation: An incident management process to address incidents, requests, problems, and/or questions is in place. Recommendation: A problem management process is in place to reduce the number of overall incidents Recommendation: A change management committee is in place to address needed changes to the HIT infrastructure. Recommendation: A release management process is in place for new software/hardware to minimize disruptions. Recommendation: There is a process in place for configuration management Recommendation: HIT Service Support Questionnaire Directions: You are asked to evaluate the HIT service support function at your organization using the below Likert scale. For each question, place an "X" in the appropriate box. You will need to refer to pages 212 through 223 in your textbook for definitional information related to the different management systems. For each item you strongly disagree or disagree with provide a brief recommendation (two to three sentences) on how the service might be improved. Strongly disagree Disagree Strongly agree Neither Agree Questions A service or process in place for users to request assistance with computer-related issues, Recommendation: An incident management process to address incidents, requests, problems, and/or questions is in place. Recommendation: A problem management process is in place to reduce the number of overall incidents Recommendation: A change management committee is in place to address needed changes to the HIT infrastructure. Recommendation: A release management process is in place for new software/hardware to minimize disruptions. Recommendation: There is a process in place for configuration management Recommendation