Question: You are constructing a control chart(s) for a process for determining the number of customers who complete their transactions online in less than 4 minutes.

You are constructing a control chart(s) for a

You are constructing a control chart(s) for a process for determining the number of customers who complete their transactions online in less than 4 minutes. If it is over 4 minutes then the process is defective. Each day you sample 200 customers and you have the following number of defective items for each of the last six days. Construct a P control chart using 97% control limits and determine if the process is in control. Monday 14 Tuesday 16 Wednesday 22 Thursday 24 Friday 26 Saturday 30

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