You are to assume the newly created position of Human Resource Director for a medium-sized firm with over 600 employees. The firm has experienced significant expansion in the past few years; the Human Resources Department and its functions have not kept pace with company growth. The chief executive officer (CEO) has instructed you to get the Human Resources Department organized and build a strong HR function. You have wide latitude in this area, and the CEO has encouraged you to “get this organization moving.” You will want to set some ambitious, yet realistic and quantifiable, goals for the Human Resources Department. Although some of the employees at your firm belong to a union, currently this has no impact on your firm. At the lower job level, your workforce has both skilled and semi-skilled workers (numbering about 500). The firm has no policy on promotions and has hired into the upper levels of management from the outside as well as promoted from within. Employee training is currently the responsibility of each department head and consists solely of on-the-job learning; no formal instruction is provided. Economic conditions in your region are good and unemployment rates are average. Situation: Where are we?

1. Based on the information in the case, give a brief description of the current state of HR in the firm.

2. Goals: Where are we going? Pick three to five goals for your management team to achieve in the next two years. Be sure your goals are measurable within the context of the simulation.

3. Strategy: How will we get there? Outline the steps you will take to reach the goals you have set. Your outline should be detailed enough to help you make your decisions but flexible enough to allow you to respond to changing conditions. Also consider the resources you will need to implement your plan.

Answer rating: 100% (QA)

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