You are working for Dr. Plunkett. As you walk into the office to start your day the phone is ringing. Mrs. Harris has been up with her son William all night as he is complaining of a cough and sore throat and she thinks he has a fever. How will you respond on this phone call scenario? 

 

2. Mrs. Harris arrives in the office with William. What steps will you take to prepare for his visit?

Answer rating: 100% (QA)

Answer 1 Phone Call with Mrs Harris Greeting and Information Gathering Thank you for calling Dr Plunketts office This is Your Name how may I help you ... View the full answer