Question: You have a highly talented work team whose past performance has been outstanding. You've recently noticed team members starting to act like the workday is

You have a highly talented work team whose past performance has been outstanding. You've recently noticed team members starting to act like the workday is mainly a social occasion. Getting the work done too often seems less important than having a good time. Recent data show that performance is on the decline.

How can you use controls in a positive way to restore performance to high levels in this team?

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