Question: You have a highly talented work team whose past performance has been outstanding. Recently, though, team members are starting to act like the workday is
You have a highly talented work team whose past performance has been outstanding. Recently, though, team members are starting to act like the workday is mainly a social occasion. Getting the work done seems less important than having a good time, and performance is suffering. How can you use external controls in a positive way to improve team performance?
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