You have been asked to support your training and development manager with the planning and implementation of a professional development event targeted at internal employees within any revenue authority. The training event is scheduled over a two-day period at a nearby residential centre, and will include a number of workshops, coaching sessions and team-building activities. The centre requires a schedule of the types of activities proposed so that plans can be finalised. In addition, any guest speakers or motivational coaches will also require a minimum of three weeks notice for all bookings. You have also been asked to design and deliver a workshop as part of the training event based on the dynamics of team working.

Design a training pack to include a range of activities, seminars, workshops, team-building activities and break-out sessions It is expected that 40 employees will attend the event. There is a large auditorium that will seat 60, and the outdoor centre can accommodate 15 at any one time for activities. In addition, there are three break-out rooms, one with computers for up to 20 and two other seminar rooms that seat up to 30.

Note: the training will be related to IT Tech Support