You have been employed as a marketing director at a multi cuisine restaurant that was recently...

 

Transcribed Image Text:

You have been employed as a marketing director at a multi cuisine restaurant that was recently opened and the first challenge you are faced with are complains from clients who were unsatisfied with the service they received. With practical examples, discuss the guidelines you would use to ensure excellent service recovery.. You have been employed as a marketing director at a multi cuisine restaurant that was recently opened and the first challenge you are faced with are complains from clients who were unsatisfied with the service they received. With practical examples, discuss the guidelines you would use to ensure excellent service recovery..

Answer rating: 100% (QA)

Service recovery is crucial in addressing complaints and ensuring customer satisfaction Here are some guidelines with practical examples that can help ... View the full answer