Question: You just returned from a two - week vacation and are meeting with the Production Supervisor to review the control charts that have been maintained

You just returned from a two - week vacation and are meeting with the Production Supervisor to review the control charts that have been maintained during your absence . He tells you that the process has improved in your absence because one of the x - bar charts now shows the last 50 points to be very near the center line , when all the points before that were spread throughout the chart in a stable pattern . In fact , the last 50 points all seem to be within about one standard deviation of the center line . How should you respond ? We need to shut the line down immediately , before we produce any defective products . The original control limits were probably miscalculated so we should recalcula them . This is fine . The closer the points are to the centerline , the more stable the process is . While it's possible that the process has become less variable , there are othe reasons this pattern can appear , so it should be investigated .

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