Question: You need to analyze the data with Microsoft Excel software for several sub tasks below: 1.1 Count the number of Product Family for PF12 (using

You need to analyze the data with Microsoft Excel software for several sub tasks below: 1.1 Count the number of Product Family for PF12 (using COUNTIF formula). 1.2 Display the name of the customer who most frequently complained (using INDEX formula with other possible formulas). 1.3 List all complaint types raised by the customer identified in the task 1.2 (using VLOOKUP formula with other possible formulas).

have doubt related in 1.3

This is are just upto 10 only there is much data upto cell 720

Complaint ID Date Initiated Response Date Customer Name Department Complaint Type Product Family Raised By Referred To ActionedBy Date Completed Effectiveness Time Closed By
CC5116
29/05/2015 5/06/2015 C1 Warehouse Wrong Product PF7 P4 EMAIL12 45 18/06/2015 Not Given P9
CC5115
29/05/2015 5/06/2015 C2 Warehouse Delivery PF3 P5 EMAIL11 48 18/06/2015 Not Given P5
CC5114
29/05/2015 5/06/2015 C3 Warehouse Wrong Product PF1 P4 EMAIL13 38 18/06/2015 Not Given P10
CC5113
29/05/2015 5/06/2015 C4 Warehouse Damaged PF13 P5 EMAIL18 38 18/06/2015 Not Given P9
CC5112
28/05/2015 4/06/2015 C5 Warehouse Delivery PF10 P3 EMAIL27 46 17/06/2015 Not Given P9
CC5111
28/05/2015 4/06/2015 C6 Warehouse Delivery PF2 P5 EMAIL16 38 17/06/2015 Not Given P8
CC5110
28/05/2015 4/06/2015 C7 Warehouse Wrong Quantity PF11 P1 EMAIL14 31 17/06/2015 Not Given P1
CC5109
27/05/2015 3/06/2015 C3 Warehouse Poor Response PF1 P3 EMAIL28 48 16/06/2015 Not Given P8
CC5108
26/05/2015 2/06/2015 C8 Warehouse Wrong Quantity PF1 P6 EMAIL16 31 15/06/2015 Not Given P4

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