Question: You need to analyze the data with Microsoft Excel software for several sub tasks below: 1.1 Count the number of Product Family for PF12 (using
You need to analyze the data with Microsoft Excel software for several sub tasks below: 1.1 Count the number of Product Family for PF12 (using COUNTIF formula). 1.2 Display the name of the customer who most frequently complained (using INDEX formula with other possible formulas). 1.3 List all complaint types raised by the customer identified in the task 1.2 (using VLOOKUP formula with other possible formulas).
have doubt related in 1.3
This is are just upto 10 only there is much data upto cell 720
| Complaint ID | Date Initiated | Response Date | Customer Name | Department | Complaint Type | Product Family | Raised By | Referred To | ActionedBy | Date Completed | Effectiveness Time | Closed By | |
| 29/05/2015 | 5/06/2015 | C1 | Warehouse | Wrong Product | PF7 | P4 | EMAIL12 | 45 | 18/06/2015 | Not Given | P9 | |
| 29/05/2015 | 5/06/2015 | C2 | Warehouse | Delivery | PF3 | P5 | EMAIL11 | 48 | 18/06/2015 | Not Given | P5 | |
| 29/05/2015 | 5/06/2015 | C3 | Warehouse | Wrong Product | PF1 | P4 | EMAIL13 | 38 | 18/06/2015 | Not Given | P10 | |
| 29/05/2015 | 5/06/2015 | C4 | Warehouse | Damaged | PF13 | P5 | EMAIL18 | 38 | 18/06/2015 | Not Given | P9 | |
| 28/05/2015 | 4/06/2015 | C5 | Warehouse | Delivery | PF10 | P3 | EMAIL27 | 46 | 17/06/2015 | Not Given | P9 | |
| 28/05/2015 | 4/06/2015 | C6 | Warehouse | Delivery | PF2 | P5 | EMAIL16 | 38 | 17/06/2015 | Not Given | P8 | |
| 28/05/2015 | 4/06/2015 | C7 | Warehouse | Wrong Quantity | PF11 | P1 | EMAIL14 | 31 | 17/06/2015 | Not Given | P1 | |
| 27/05/2015 | 3/06/2015 | C3 | Warehouse | Poor Response | PF1 | P3 | EMAIL28 | 48 | 16/06/2015 | Not Given | P8 | |
| 26/05/2015 | 2/06/2015 | C8 | Warehouse | Wrong Quantity | PF1 | P6 | EMAIL16 | 31 | 15/06/2015 | Not Given | P4 |
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