You will answer the questions on the worksheet:

$1.$ Identify the problem or opportunity you selected.

$2.$ List the steps in the process; you should list at least six steps in the process you identified above. It is ideal to have $6-10$ steps in this process.

$3.$ Write an opportunity statement based on the beginning and ending boundaries of the steps listed above. Urgency statement classifying this process into one of the following categories and a short explanation of why the process fits the category: high$-$risk, high$-$volume, highly complex$/$problem$-$prone, wasteful, inequitable, or lacking financial viability. List of internal and external customers affected when the process is flawed. You will use the format listed in the How to Write Your Opportunity Statement.