Question: you worked at the gap, customer returns order without receipt. Process Mapping Assignment (5%) Individual assignment Create a cross functional or basic process map of

you worked at the gap, customer returns order
you worked at the gap, customer returns order
you worked at the gap, customer returns order without receipt.
Process Mapping Assignment (5%) Individual assignment Create a cross functional or basic process map of a process for the following examples: Approx. 10 - 15 process activities (inclusive of decisions, delays, etc.) Option to create in Visio or excel Include decision points, parallel/alternative path Identify 'value add & non-value add steps or process activities Estimate or measure times for each step Conduct cycle time analysis or determine cycle time efficiency. Summarize your findings or conclusion in a few sentences. whip, soy, caramel latte 2. You work at GAP, customer returns order without receipt GAP

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