Your Six Sigma project team successfully implemented the mold changes you recommended, and the lens defect rate dropped to below 2%, just as you projected. Congratulations! Your manager is so happy with the results that he tells one of your companys key suppliers about your success, and they ask if you can help them use Six Sigma to reduce their defect rate on a critical item your company buys from them. When you arrive at the suppliers facility, their management team surprises you by introducing you to the entire company in an all-employee meeting, and gives you 3 minutes to explain to everyone there what Six Sigma is and how it works. But you dont panic because you know all about Six Sigma! What will you tell them?