Question: Your Task, individually or in a small group, is to find and interview two people who have managed organizational change, or who have been directly

Your Task, individually or in a small group, is to find and interview two people who have managed organizational change, or who have been directly involved in change implementation. Design a topic guide for your interviews. This should cover, for example, the change in which they were involved; why those changes were significant; how the changes were implemented, covering key decisions, actions, turning points, crises; how your interviewees would describe their personal management styles; the outcomes of those changes-successful, or not. If possible, choose to interview managers from different organizations and sectors, to provide contrast. Once you have collected this interview evidence, consider the following questions:

  • Which image of change did those managers illustrate?

  • How did those images affect their change management decisions and actions?

  • Where they drew on more than one image, to what extent were those related to

    • Type of change?

    • Context of change?

    • Phase of change?

    • Their involvement in more than one change at the same time?

  • What other factors did you identify?

  • What conclusions can you draw from your analysis about the effects of image and mental models on the way that your interviewees approached their change management roles?

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