Your task is to choose two scenarios, read more about it$,$ and briefly describe $$What

happened,$$What were the consequences,$$ and $$How do you think this could have been

avoided?$$ Explain your critique in detail. You will have to Google the scenario you choose to

find out more information. Using the information, you will give your critiques on the scenario.Scenario $2$: Quality Management System Failure$2$

When the Samsung Galaxy Note $7$ hit the market earlier this year, everything seemed like it was

business as usual for the tech giant. In the world of smartphones Samsung was king and had more

market share than even the mighty Apple. The Note $7$ had been receiving positive reviews and had a

strong marketing campaign but there was just one problem $$ their phones exploded.

On a Southwest airlines flight, passengers needed to be evacuated from a plane due to a Note $7$

overheating and emitting smoke through the aircraft. This catastrophic quality failure was apparently

a result of Samsung$$s rivalry with Apple in their attempt to compete with the iPhone $7$ this holiday

season. However, with the release of Google$$s new Pixel phone and their main competitor Apple

releasing another iPhone, the future is now looking bleak for the world$$s most popular smartphone

maker after they announced a mass recall of their defective new phone.