Question: Your Task: Show that you understand and can correctly utilize the Pareto Chart and Swimlane Diagram quality management tools to help with the provided scenario

Your Task: Show that you understand and can correctly utilize the Pareto Chart and Swimlane Diagram quality management tools to help with the provided scenario about ebooks.

Part 1: The organization wants to create a business improvement project to address some of its business issues.Please create a Pareto Chart using production data from Table 1 in the scenario and provide a recommendation for the scope of the improvement project based on your analysis.

Part 2 : Create a Swimlane diagram that represents the current e-book production process.Based on your analysis with the Pareto Chart and the current production process, propose an improvement to the current eBook Publishing production & quality management process. Identify the improvement, describe the process change and show the proposed change using the same or a new Swimlane diagram.Explain why the improvement is a good idea using Quality Management concepts.

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