Question: CONTINUING CASE ASSIGNMENT Go to the store you have selected for the continuing case assignment, and meet with the person responsible for personnel scheduling. Report

CONTINUING CASE ASSIGNMENT Go to the store you have selected for the continuing case assignment, and meet with the person responsible for personnel scheduling. Report on the following:

• Who is responsible for employee scheduling?

• How far in advance is the schedule made?

• How are breaks and lunch periods planned?

• How are overtime hours determined?

• On what is the total number of budgeted employee hours for each department based?

• How is flexibility introduced into the schedule?

• How are special requests for days off handled?

• How are peak periods (hours, days, or seasons)

planned for?

• What happens when an employee calls in sick at the last minute?

• What are the strengths and weaknesses of the personnel scheduling system from the manager’s and employees’ perspectives?

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