Samson Company operates a mail order business and has three major activities: order taking, packaging, and returns. Customers call into the order taking department to place their orders. It takes the order taking staff a fixed amount of 5 minutes to take each order plus 0.5 minutes for each item in the order. Once the order taking process is complete, the order is sent electronically to the packaging department. It takes the packaging staff a fixed amount of 6 minutes to package each order plus 3 minutes for each item in the order. Because it is a mail order business, Samson allows its customers to return unwanted products. It takes the returns staff a fixed amount of 5 minutes to process each return order plus 2 minutes for each item being returned. The processing times are summarized below.

Information on two of Samson’s customers appears below. 

 

Required 

Calculate the profit associated with each of these two customers.

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Order taking staff ..... Packaging staff.. Returns staff.... WEEKLY WEEKLY HOURLY SALARY HOURS RATE $1,184 37 $ 950 38 $1,224 36 $32.00 $25.00 $34.00