A small riverfront hotel is interested in developing an overbooking policy for its rooms. The no-show data

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A small riverfront hotel is interested in developing an overbooking policy for its rooms. The no-show data are given in Table 8.4. The cost of an empty room is $100. The overbooking penalty cost is $75.

a. Determine the total expected cost, if the hotel overbooks by 0, 1, 2, 3, 4, 5, 6, and 7 rooms. What should be the optimal number of rooms to overbook?

b. Verify the optimal policy obtained in part

(a) by using the overbooking formula, given by Equation 8.9.

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 Equation 8.9:

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Service Systems Engineering And Management

ISBN: 978-0367781323

1st Edition

Authors: A. Ravi Ravindran ,Paul M. Griffin ,Vittaldas V. Prabhu

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