16. Reflecting back to the chapter opening “A Supervision Challenge” case, discuss how it might have felt to be a production or maintenance supervisor when Shearer’s Foods was preparing to build and operate its new energy-efficient facility. If you were a supervisor, would you have welcomed or resented the drive to be efficient in every way?

Why? Working as a group, summarize three ways in which a Shearer’s supervisor could support the company’s efforts to reach “perfection” in quality and productivity. For ideas, review the management functions and skills introduced in Chapter 1.