Question: 3. Using Pals as an example, work with one or two other students to develop a list of ways in which quality and productivity can

3. Using Pal’s as an example, work with one or two other students to develop a list of ways in which quality and productivity can interact.

That is, do any of the steps Pal’s takes to maintain productivity help to support the quality of its customer service, and vice versa?

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