Question: Lee Hamel is a busy supervisor. He rarely hears from his employees except when there is a production snag or scheduling problem. Hamel that as

Lee Hamel is a busy supervisor. He rarely hears from his employees except when there is a production snag or scheduling problem. Hamel that as long as things run smoothly, his employees are happy. Why might his attitude be counterproductive in the long run? What steps could he take to improve upward communication from his employees?

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