Review the chapter’s opening case “A Supervision Challenge–A Troublesome Worker takes Chevron to Court” to prepare for your group work. Together, list all of the disciplinary actions administered. Which do you think were communicated effectively? Why or why not? How would you confront a problem employee? Next, discuss what you, as supervisors, would do first after identifying an employee who could benefit from counseling. How might you help with and evaluate the employee’s progress?