Yolanda Gibbs supervises employees in the reference department of a public library. Her team meets once a

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Yolanda Gibbs supervises employees in the reference department of a public library. Her team meets once a month to discuss ways to improve the quality of services delivered at the library. Yolanda wants the team to be cohesive so that its members will work hard. How can she encourage the cohesiveness of this group?

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