Question: A systems analyst must be both technically proficient and capable of successful customer communication. Developing a good system requires a complete understanding of user requirements.

A systems analyst must be both technically proficient and capable of successful customer communication. Developing a good system requires a complete understanding of user requirements. Many times, users don’t know what is available (technologically) or even what they would like from a system. What are characteristics of good communication?

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Effective Listening A crucial aspect of good communication is effective listening A systems analyst must be able to understand the users needs and concerns accurately This involves paying attention to ... View full answer

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