Describe the methodology used in BPR approaches.
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Describe the methodology used in BPR approaches.
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Business Process Reengineering BPR is a business strategy used to redesign an organizations workflows and processes to achieve significant improvements in critical areas such as productivity cost efficiency customer service quality and speed Here is a general methodology followed in BPR approaches 1 Identification of Processes The first step requires identifying the processes that need to be reengineered The selection could be based on importance of a process to the organizations strategic goal the ones that significantly impact customer satisfaction or those that are unproductive and inefficient 2 Process Mapping This step involves creating a visual representation or a flowchart of the current process This helps in understanding the current procedure and provides a clear idea of who does what and in what sequence 3 Analysis of the Current Process After seeking input from everyone involved in the process the current process is analyzed for its inefficiencies or problems This would include redundant steps bottlenecks dependencies process variations and any other unnecessary complexity 4 Designing the new process The goal here is to eliminate bottlenecks and inefficiencies and create a more streamlined process Teams can use whatif analysis to simulate the impact of potential changes The final design should be more efficient and effective than the current process 5 Implementing the new process Once the design is finalized the new process needs to be implemented This involves communication and training to make sure everyone involved understands the new process It might also include changes to software systems to support the new process 6 Monitoring the new process After the new process is in place there should be continuous monitoring to ensure its working as intended Measurable KPIs should be defined to track the performance of reengineered processes 7 Continuous Improvement ...View the full answer
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