Question: As a project manager of a new team that's developing an online shopping site for a traditional department store, you have been asked to calculate

As a project manager of a new team that's developing an online shopping site for a traditional department store, you have been asked to calculate how much your team will spend on user testing in the next 12 months. Your team has never conducted user testing, so this is an unknown. How might you respond effectively to this unknown?

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