Substitute a better phrase for each of the following: a. You claim that b. It is not
Question:
a. You claim that
b. It is not our policy to
c. You neglected to
d. In which you assert
e. We are sorry you are dissatisfied
f. You failed to enclose
g. We request that you send us
h. Apparently you overlooked our terms
i. We have been very patient
j. We are at a loss to understand
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These phrases have a softer tone a We understand that b We d...View the full answer
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Related Book For
Excellence in Business Communication
ISBN: 978-0136103769
9th edition
Authors: John V. Thill, Courtland L. Bovee
Question Posted:
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