Hospitality Employee Management And Supervision Concepts And Practical Applications(1st Edition)

Authors:

Kerry L Sommerville

Free hospitality employee management and supervision concepts and practical applications 1st edition kerry l
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Cover Type: Hardcover
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Book details

ISBN: 0471745227, 9780471745228

Book publisher: Wiley

Book Price $0 : Kerry L Sommerville’s 'Hospitality Employee Management and Supervision: Concepts and Practical Applications' is an essential guide for anyone interested in mastering the complexities of managing and supervising employees within the hospitality industry. The book delves into effective management practices while seamlessly integrating real-world scenarios that illustrate practical applications of these concepts. It is structured to cater to the needs of both novice and seasoned hospitality managers, providing a comprehensive solution manual that enlightens readers on various facets of employee supervision. Key themes include understanding leadership styles, motivation techniques, and conflict resolution strategies essential for fostering a productive work environment. Furthermore, Sommerville offers insights on developing strong communication skills and conducting performance assessments, equipping managers with the tools needed to effectively lead diverse teams. The book, although lacking traditional characters, engages readers with its practical approach and easy-to-follow methodologies, maintaining a balance between theory and practice. Each chapter provides an answer key at the end that serves as a valuable resource for self-assessment and learning verification, enhancing its utility as an educational text. The table of content is meticulously designed for effortless navigation, making it a user-friendly resource for both students and professionals in the field. The reception of the book has been positive, appreciated for its practical and straightforward guidance on tackling the everyday challenges encountered in hospitality management.