- DQ-5
Discussion Question:
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Service Management Operations, Strategy, Information Technology(9th Edition)
Authors:
Sanjeev Bordoloi, James Fitzsimmons, Mona Fitzsimmons
Cover Type:Paperback
Condition:Used
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Book details
ISBN: 1260167143, 978-1260167146
Book publisher: McGraw-Hill Education
Service Management Operations, Strategy, Information Technology Chapter(s) :
Chapter: 1Chapter: 3Chapter: 7Chapter: 8Chapter: 11Chapter: 16
- DQ-4
Discussion Question:
- C-1
Cases:
- DQ-5
Discussion Question:
- C-4
Cases:
- C-1
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