The Big Three U.S. automakers-GM, Chrysler, and Ford-haven't had much good news to share lately. GM, in

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The "Big Three" U.S. automakers-GM, Chrysler, and Ford-haven't had much good news to share lately. GM, in particular, has been going through a rough time, entering bankruptcy, shedding assets, and relying on bailouts from the U.S. and Canadian governments to stay in business. The news isn't entirely bleak, however. Chevrolet, one of the brands in the GM automotive stable, is about to introduce the Volt, a gas/electric hybrid that might finally give drivers a viable alternative to the wildly popular Toyota Prius.
Your task: Write an e-mail to be sent to all Chevy dealers in North America, briefly describing the new Volt and the benefits it offers car owners. You can learn more about the Volt at Chevy's website, www.chevrolet.com.
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Excellence in Business Communication

ISBN: 978-0136103769

9th edition

Authors: John V. Thill, Courtland L. Bovee

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