Question: The worksheet C16P15 in the OM5 Data Workbook provides sample times in hours for processing and shipping orders from a Web-based retailer. The retailer advertises

The worksheet C16P15 in the OM5 Data Workbook provides sample times in hours for processing and shipping orders from a Web-based retailer. The retailer advertises that orders are shipped within 4 hours of receipt. What is the capability of the process to achieve this standard? Explain your conclusions.

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